Information Needed for a Claim
To report a claim, please call our new Claims Reporting Hotline (844) 562-2720 (24 hours a day) with the following information:
TOWNSHIP - TOWING/GLASS CLAIM
- Township Name & County
- Mailing Address
- Phone#
- Date of Loss
- Year, Make & Model of Vehicle/Equipment
TOWNSHIP - AUTO/INLAND MARINE/PROPERTY
- Township Name & County
- Mailing Address
- Phone#
- Date of Loss
- Year, Make & Model of Vehicle/Equipment
- Address of Property Damaged
- Description of How Damage Occurred
- Description of Damage
- Township Driver Name & Phone#
LIABILITY CLAIM
- Township Name & County
- Mailing Address
- Phone#
- Date of Loss
- Time
- Location
- Description of Incident
- Name, Address, Phone# of party claiming damage or injury
- Witness Name and Phone#
- Authorities & Report#
WORKERS COMPENSATION CLAIM
- Township Name & County
- Mailing address
- Phone#
- Date of Loss
- Time
- Location
- Employee Name, Address, Phone#
- Employee DOB, SSN & Date of Hire
- Employee’s Direct Supervisor
- Employee’s Job Description
- Description of Injury
- Body Part Involved
- Witness Information
- Treatment Facility Information
- Wage Statement if Lost Time
Claims Staff
Katie Musgrave
Claim Supervisor
Phone: (217) 444-1349
Fax: (217) 477-6649
Email: kmusgrave@ccmsi.com
Julie Flynn
Claim Specialist
Phone: (217) 444-1245
Fax: (217) 477-6645
Email: jflynn@ccmsi.com
Kelly Helenthal
Claim Consultant
Phone: (217) 444-1372
Fax: (217) 477-6490
Email: khelenthal@ccmsi.com
Erica Sandlin
Claim Representative
Phone: (217) 444-1263
Fax: (217) 477-6863
Email: esandlin@ccmsi.com
Danielle Smith
Claim Associate
Phone: (217) 444-1418
Fax: (217) 477-3038
Email: dsmith@ccmsi.com